This is our story

About us

retail.red made by Shopgate

From Mobile Commerce to Omnichannel Commerce

With locations in Butzbach (near Frankfurt am Main) in Hesse and Austin, Texas in the USA, Shopgate is backed by an international team of over 50 people who share a passion for innovation and omnichannel retail. Since Shopgate was founded in 2009, many things have changed, including the development of retail.red

The Commerce Experts

An experienced community

retail.red is a standardized and modularly expandable solution for stationary retailers with branches - made by Shopgate. In addition to this solution, a powerful, international partner network is also one of the advantages of Shopgate GmbH. As one of the leading software providers for commerce solutions in the German-speaking world, our products digitize, automate and control your fulfillment processes and enable comprehensive, integrated inventory management for your brick-and-mortar stores and/or your online shop.

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YEARS OF COMMERCE EXPERIENCE

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EMPLOYEES

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CUSTOMERS

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PARTNER

EXPERTISE

We are commerce experts.

We are constantly learning and growing with each task, never standing still and facing the new.

INTEGRITY

We're going the right way, not the easy way.

We stand by our word, take responsibility for our actions and work towards a better us.

TEAMWORK

We win together.

We inspire and motivate each other and work with all the strength of all team members towards a common goal.

From the beginning

Since 2009

Shopgate started in 2009 as the next start-up of Ortwin Kartmann, the founder of SOFORTÜBERWEISUNG. Since then Shopgate develops worldwide applicable commerce tools like retail.red, of which over 500 satisfied customers in Germany, Austria, Switzerland and the USA are convinced.

Over time, our focus has shifted from mobile commerce to solutions for brick-and-mortar retailers: retail.red is therefore a logical consequence of the development of the last 12 years at Shopgate.

Future-oriented

The right solution at any time

Our mission is to attract more customers to brick-and-mortar retailers by increasing their online visibility and helping them digitize."

Ralf Haberich

CEO

Ralf Haberich

So that our dealers are successful

1 %

Average customer satisfaction in 2020

1 %

Support tickets resolved with only one response

1 %

Support tickets completely resolved within 8 hours

JOIN THE TEAM

You want to work in an agile, open and enterprising team? You want to change the retail of tomorrow and contribute to the success of our Omnichannel Suite retail.red ? Then apply with us - we look forward to getting to know you!